Think Pharmacy First Posted or Updated on 1 Jul 2026

NHS Pharmacy First

The NHS Pharmacy First service is a free service available to eligible patients, providing consultations and treatments for minor illnesses and conditions directly through your local pharmacy. 

Trained Pharmacists are qualified healthcare professionals who can assess your symptoms, offer advice, and recommend over-the-counter or prescription medication where appropriate. 

How does the NHS Pharmacy First Service Work?

• Visit your local pharmacy - A team member will check availability for an immediate consultation or book a time to suit you.
• Discuss your symptoms - Speak with one of the friendly and knowledgable pharmacists about your condition. 
• Receive treatment - Depending on your symptoms, you may receive advice, over-the-counter medication, or a prescription if necessary. 
• Follow up Support - If your condition requires further investigation, you will be guided on the next steps, such as seeing your GP or another healthcare provider.

What are the minor illnesses & conditions I can be treated for? 

• EARACHE - 1 to 17 years
• IMPETIGO - 1 year and over
• INFECTED INSECT BITES - 1 year and over
• SHINGLES - 18 years and over
• SINUSITIS - 12 years and over
• SORE THROAT - 5 years and over
• UNCOMPLICATED URINARY TRACT INFECTIONS - Women 16-64 years