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Morthen Road Group Practice Providing NHS services
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Home > Zero Tolerance

Zero Tolerance

The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way.

The Practice supports the governments 'Zero Tolerance' campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused.

The staff understand that ill patients do not always act in a reasonable manner and will take this into consideration when trying to deal with a misunderstanding or complaint.

However, aggressive behaviour, be it violent or abusive, will not be tolerated and may result in you being removed from the Practice list, and in extreme cases, the Police being contacted.

In summary, we will not hesitate to remove patients from our list who:

  • are violent or abusive to any Practice member.
  • use or condone threatening or violent behaviour.
  • cause damage/steal from the Practice's premises/staff/patients.
  • obtain drugs and/or medical services fraudulently.

We ask you to treat your GPs and their staff courteously at all times.

#ZeroTolerance

NHS staff should be able to come to work without fear of violence, abuse or harassment from other staff or the general public.

Last Updated 11 Feb 2025

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Morthen Road Surgery

2 Morthen Road, Wickersley, Rotherham, S66 1EU

  • 01709 543632

Braithwell Surgery

The Old School House, High Street, Braithwell, Rotherham, S66 7AW

  • 01709 819716

Ravenfield Surgery

8 Hollings Lane, Ravenfield, Rotherham, S65 4PU

  • 01709 532340
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